Training Sessions

Q: The sound is distorted, skipping, or seems to have a slight echo. What can be done?

A: There may be an audio conflict on some Windows® systems. This is often caused by virus protection applications such as McAffee® that interrupt the flow of data from the CD-ROM drive, causing the sound to be affected. We recommend that you disable virus protection software while running Sterling Edition programs from the CD-ROM drive.

If you have a specific question about Sterling Edition Software, or if you need technical support, please contact us at:

Macintosh Users: tech-sterling-mac@laureatelearning.com
Windows Users: tech-sterling-win@laureatelearning.com

Laureate Learning Systems, Inc.
110 East Spring Street
Winooski, VT 05404-1898

800-562-6801 (Toll free in the US and Canada)
or 802-655-4755
Monday - Friday between 8:00 AM and 5:00 PM EST.

Fax: 802-655-4757