Multiple Users (Mac OS 9)

Q: I have just installed a Sterling product and none of my students are able to access the program. I’m running OS 9, with Multiple Users turned on. What can I do to fix this?

A: After installing the Sterling Product, move the sterling folder to a Shared Documents found in:

Macintosh HD | Users

The Sterling folder can be found in following location:

Macintosh HD | Laureate

Note: When installing new Sterling products, the Sterling Folder, must be moved back to the original directory before the installation can be done:

Macintosh HD | Laureate

Once the new application is installed, move the Sterling folder back to:

Macintosh HD | Users | Shared Documents

If you have a specific question about Sterling Edition Software, or if you need technical support, please contact us at:

Macintosh Users: tech-sterling-mac@laureatelearning.com
Windows Users: tech-sterling-win@laureatelearning.com

Laureate Learning Systems, Inc.
110 East Spring Street
Winooski, VT 05404-1898

800-562-6801 (Toll free in the US and Canada)
or 802-655-4755
Monday - Friday between 8:00 AM and 5:00 PM EST.

Fax: 802-655-4757